NOC 14301: Correspondence, publication and regulatory clerks

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Correspondence, publication and regulatory clerks write correspondence, proofread material for accuracy, compile material for publication, verify, record and process forms and documents, such as applications, licences, permits, contracts, registrations and requisitions, and perform other related clerical duties in accordance with established procedures, guidelines and schedules. They are employed by newspapers, periodicals, publishing firms and by establishments throughout the private and public sectors.

Main duties

This group performs some or all of the following duties:

Classified advertising clerks

• Receive customers' orders for classified advertising, write and edit copy, calculate advertising costs and bill customers.

Correspondence clerks

• Write business and government correspondence such as replies to requests for information and assistance, damage claims, credit and billing enquiries and service complaints.

Proofreaders and editorial assistants

• Assist in the preparation of periodicals, advertisements, catalogues, directories and other material for publication
• Verify facts and conduct research
• Read material prior to publication to detect and mark for correction any grammatical, typographical or compositional errors.

Readers and press clippers

• Read newspapers, magazines, press releases and other publications to locate and file articles of interest to staff and clients.

Regulatory clerks

• Compile, verify, record and process applications, licences, permits, contracts, registrations, requisitions and other forms and documents in accordance with established procedures using processing systems
• Authorize and issue licences, permits, registration papers, reimbursements and other material after requested documents have been processed and approved.

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Employment requirements

• Completion of secondary school is required.
• Additional courses or a diploma in writing, journalism or a related field may be required.
• Previous clerical or administrative experience may be required.

Good to know

• Progression to supervisory positions is possible with experience.

Codes in the same group

Official sources

• noc.esdc.gc.caNOC 2021 Version 1.0: 14301 Correspondence, publication and regulatory clerks
• statcan.gc.caStatistics Canada: National Occupational Classification (NOC) 2021 Version 1.0
• canada.caIRCC: Find your National Occupational Classification (NOC)
• canada.caIRCC: Express Entry, who can apply