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NOC 12012: Supervisors, library, correspondence and related information workers
NOC 12012 is a TEER 2 occupation. It counts as skilled work for Express Entry under FSW and CEC. It is not on any 2026 category list, so candidates compete in general and program rounds.
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Supervisors of library, correspondence and related information workers supervise and coordinate the activities of workers in the following unit groups: Survey interviewers and statistical clerks (14110), Library assistants and clerks (14300), and Correspondence, publication and regulatory clerks (14301). They are employed throughout the public and private sectors.
Job titles filed under this code
Official example titles
- advertising clerks supervisor
- correspondence clerks supervisor
- library clerks supervisor
- publication clerks supervisor
- statistical clerks supervisor
- survey interviewers supervisor
Main duties
This group performs some or all of the following duties:
- Coordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licences, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
- Train workers in job duties and company policies
- Requisition supplies and materials
- Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
What this code means for Express Entry
TEER 0–3 work counts toward the Federal Skilled Worker Program.
One year of this work in Canada can qualify for the Canadian Experience Class.
Not in a Federal Skilled Trades group.
CRS points from November 3, 2026
NOC 12012 is not on IRCC's high-wage occupations list. From November 3, 2026, Canadian work in it earns only the work-length points, and a job offer in it adds no CRS points (it can still count for program eligibility).
IRCC high-wage list (list from 2023 to 2025 wage data, read 2026-10-16) · CRS calculator with the new rules
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Employment requirements
- Completion of secondary school is required.
- Completion of college courses related to area supervised may be required.
- Experience in the clerical occupation supervised is usually required.
Codes in the same group
Official sources
- noc.esdc.gc.caNOC 2021 Version 1.0: 12012 Supervisors, library, correspondence and related information workers
- statcan.gc.caStatistics Canada: National Occupational Classification (NOC) 2021 Version 1.0
- canada.caIRCC: Find your National Occupational Classification (NOC)
- canada.caIRCC: Express Entry, who can apply