NOC 72411: Auto body collision, refinishing and glass technicians and damage repair estimators

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Auto body collision, refinishing and glass technicians repair and restore damaged motor vehicle body parts and interior finishing; repaint body surfaces; repair and/or replace automotive glass and repair defective automobile body parts and damage to the bodies of newly assembled cars. Damage repair estimators assess the degree of damage to a vehicle and estimate the cost of parts and labour. They are employed by automobile dealerships, automobile body repair shops, automobile appraisal centres and by motor vehicle manufacturers. This unit group also includes metal repairers. Apprentices are also included in this unit group.

Main duties

This group performs some or all of the following duties:

Auto body collision, refinishing and glass technicians

• Review damage report and estimates of repair cost and plan work to be performed
• Repair and replace front end components, body components, doors and frame and underbody components
• Hammer out dents, buckles and other defects using blocks and hammers
• Operate soldering equipment or use plastic filler to fill holes, dents and seams
• Remove damaged fenders, panels and grills using wrenches and cutting torch and bolt or weld replacement parts into place
• Straighten bent frames using frame and underbody pulling and anchoring equipment
• File, grind and sand repaired body surfaces using hand and power tools
• Mask and tape auto body surfaces in preparation for painting
• Mix paint, blend and match colours
• Apply primers and repaint surfaces using brush or spray guns
• Repair and replace glass components such as windshields, windows and sunroofs
• Repair or replace interior components, such as seat frame assembly, carpets and floorboard insulation
• Inspect repaired vehicles and test drive vehicles for proper handling.

Automobile damage repair estimator

• Inspect vehicle and estimate the costs and times for the repair and restoration of the vehicle
• Write report on damage and cost estimate
• Plan and coordinate work processes with the technicians
• Follow automobile industry safety norms and standards
• Provide customer service, such as answering all customer inquiries and explaining the complete repair process
• Follow up with insurance companies for claim related correspondence
• Order parts and material
• Maintain accurate documentation and obtain customer signatures
• Oversee final repairs for appearance and quality of work.

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Employment requirements

Auto body and collision technicians

• Completion of secondary school is usually required.
• Completion of a three- to four-year auto body and collision damage technician apprenticeship program or a combination of over three years of work experience in the auto body and collision technician trade and completion of a professional or college automotive body repair program is usually required to be eligible for trade certification.
• Trade certification for auto body and collision technician is compulsory in Nova Scotia, Ontario and Alberta and available, but voluntary, in Newfoundland and Labrador, Prince Edward Island, New Brunswick, Manitoba, Saskatchewan, British Columbia, the Yukon, the Northwest Territories and Nunavut.
• Auto body repairer certification is compulsory in Ontario and Alberta and available, but voluntary, in the Yukon and the Northwest Territories.
• Red Seal endorsement is also available to qualified auto body and collision technician upon successful completion of the interprovincial Red Seal examination.

Automotive refinishing technicians

• Completion of secondary school is usually required.
• Completion of a two- to three-year automotive painter apprenticeship program or a combination of one year of work experience in the automotive refinishing technicians trade and completion of a high school or college automotive painting program is usually required for automotive refinishing technicians trade certification.
• Automotive refinishing technicians certification is compulsory in Alberta and available, but voluntary, in Newfoundland and Labrador, Nova Scotia, Prince Edward Island, New Brunswick, Ontario, Manitoba, Saskatchewan, British Columbia, the Yukon and the Northwest Territories.
• Red Seal endorsement is also available to qualified automotive refinishing technicians upon successful completion of the interprovincial Red Seal examination.

Automotive glass technicians

• Completion of secondary school is usually required.
• Auto glass industry certification is usually required.
• Apprenticeship training and trade certification for automotive glass technicians is available, but voluntary, in Nova Scotia, Ontario and British Columbia.

Automobile damage repair estimator

• Completion of secondary school is usually required.
• A combination of two- to three-year of relevant automotive experience and education is usually required.

Metal repairers, motor vehicle manufacturing

• Completion of secondary school is usually required.
• One to two years of on-the-job training are provided.

Good to know

• The Red Seal endorsement allows for interprovincial mobility.
• With experience, auto body, collision and refinishing technicians and tradespersons and automobile damage repair estimators may progress to supervisory positions.
• Metal repairers employed in motor vehicle manufacturing may progress to motor vehicle repairer positions through an apprenticeship program, or, with experience, they may progress to supervisory positions in motor vehicle manufacturing.

Codes in the same group

Official sources

• noc.esdc.gc.caNOC 2021 Version 1.0: 72411 Auto body collision, refinishing and glass technicians and damage repair estimators
• statcan.gc.caStatistics Canada: National Occupational Classification (NOC) 2021 Version 1.0
• canada.caIRCC: Find your National Occupational Classification (NOC)
• canada.caIRCC: Express Entry, who can apply