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NOC 2021 · 64400 · TEER 4

NOC 64400: Customer services representatives - financial institutions

NOC 64400 is a TEER 4 occupation. TEER 4 and 5 work does not count for Express Entry, but some provincial and pilot programs accept it.

Last checked against official sources 2026-10-01
4
TEER level
—
Express Entry programs that accept it
0
2026 Express Entry categories
16
Official job titles under this code

Is this your code?

Customer services representatives in financial institutions process customers' financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions.

IRCC goes by what you actually did, not by your job title: your work must match the description above and most of the main duties below. Compare them with your reference letter line by line.

Job titles filed under this code

Official example titles

  • bank teller
  • credit union teller
  • financial customer service representative
  • foreign exchange teller - financial services

Search all 16 official titles for this code →

Not this code

Close occupations that have their own code

  • Banking, insurance and other financial clerks → 14201
  • Customer service representatives supervisor - financial services → 62023 Customer and information services supervisors
  • Financial sales representatives → 63102
  • Other customer and information services representatives → 64409
  • Supervisors, finance and insurance office workers → 12011

Main duties

This group performs some or all of the following duties:

  • Process customer cash deposits and withdrawals, cheques, transfers, bills and credit card payments, money orders, certified cheques and other related banking transactions
  • Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
  • Sell travellers' cheques, foreign currency and money orders
  • Answer enquiries and resolve problems or discrepancies concerning customers' accounts
  • Inform customers of available banking products and services to address their needs.

What this code means for Express Entry

FSWNot accepted

FSW needs TEER 0–3 work.

CECNot accepted

CEC needs TEER 0–3 work.

FSTNot accepted

Not in a Federal Skilled Trades group.

TEER 4 and 5 work does not count for Express Entry. Some provincial nominee streams and federal pilots accept it. Browse pathways →

Check your eligibility with this code → Find pathways for this occupation

The code is carried into every tool on this site, so you only enter it once.

Employment requirements

  • Completion of secondary school is required.
  • A college diploma in business administration may be required.
  • On-the-job training is provided.

Good to know

  • Progression to supervisory positions is possible with experience.

Codes in the same group

NOCOccupationTEER
64401Postal services representatives4
64409Other customer and information services representatives4

Official sources

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