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NOC 64313: Ground and water transport ticket agents, cargo service representatives and related clerks
NOC 64313 is a TEER 4 occupation. TEER 4 and 5 work does not count for Express Entry, but some provincial and pilot programs accept it.
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Ground and water transport ticket agents, cargo service representatives and related clerks, quote fares and rates, make reservations, issue tickets, process cargo shipments, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.
Job titles filed under this code
Official example titles
- bus ticket agent
- cargo customer service representative - railway
- counter service agent - railway
- railway passenger agent
- railway reservations clerk
- reservations clerk - cruise line
- ticket agent (except airline)
Main duties
This group performs some or all of the following duties:
Ticket agents
- Answer customer inquiries, quote fares and assist clients in planning travel times and routes
- Reserve seats for tour companies, travel agencies, wholesalers and the general public
- Issue tickets, handle cash transactions and check baggage
- Receive and record bookings for package tours from retail travel agencies and supply information regarding available vacancies when working for wholesale travel companies.
Cargo service representatives
- Quote fare and rates for cargo shipment
- Compute shipment costs including charges for services and insurance using rate tables and schedules and prepare and maintain shipping and other documents
- Check in passenger baggage and sort for loading by baggage handlers or may load baggage directly into buses, railway cars or cruise ships
- Trace lost or misdirected passenger baggage or cargo shipment.
What this code means for Express Entry
FSW needs TEER 0–3 work.
CEC needs TEER 0–3 work.
Not in a Federal Skilled Trades group.
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The code is carried into every tool on this site, so you only enter it once.
Employment requirements
- Completion of secondary school is usually required.
- Up to 10 weeks of training may be provided.
Good to know
- Ticket agents and cargo service representatives may perform the same duties depending on the size and location of the operations.
- Progression to supervisory positions is possible through experience.
Codes in the same group
Official sources
- noc.esdc.gc.caNOC 2021 Version 1.0: 64313 Ground and water transport ticket agents, cargo service representatives and related clerks
- statcan.gc.caStatistics Canada: National Occupational Classification (NOC) 2021 Version 1.0
- canada.caIRCC: Find your National Occupational Classification (NOC)
- canada.caIRCC: Express Entry, who can apply